Ida Boudoir Bra & Ouvert Brief
In the unlikely event that you are unhappy with your purchase, you have the right to return your order within 21 days of receipt for a refund or exchange. The 21-day period will begin on the day the order is delivered, provided that the product is still in perfect condition, unworn and un-washed with all tags attached.
|Standard - orders over £250 (2-3 days)||FREE|
|Standard Eco (2-3 days)||£6|
|Standard Luxury (2-3 days)||£9|
|Express Eco (Next working day - order before 1pm GMT)||£10|
|Express Luxury (Next working day - order before 1pm GMT)||£12|
USA & Rest of world
|Standard - orders over £250 (5-10 days)||FREE|
|Standard Eco (5-10 days)||£20|
|Standard Luxury (5-10 days)||£22|
|Express Eco (2-4 days - order before 1pm GMT)||£35|
|Express Luxury (2-4 days - order before 1pm GMT)||£38|
All shipments to the EU are delivered duty paid
|Standard Eco (5-10 days)||£25|
|Standard Luxury (5-10 days)||£28|
|Express (1-3 days - order before 1pm GMT)||£58|
Exchanges & Returns
Please take care with unpacking and repacking. Please also ensure that briefs are tried on over your own lingerie – we will not accept returns on lingerie that has been worn or is returned in a soiled condition. E-vouchers cannot be exchanged for cash.
We cannot be held responsible for goods lost in transit. We recommend that you send by registered post and retain proof of postage.